A: You will need at least a DSL or cable internet connection to view the live events. If you are using a dialup internet connection, we are sorry but this technology requires higher bandwidth than you have available.

A: Sounds True on-demand streaming video requires the most recent version of the Adobe Flash Player. Click here to download the Adobe Flash Player. Then, view the sample video to confirm that the Adobe Flash Player is working properly.

A: No. All videos are streaming access only. However, you will be able to download and keep the MP3 audio versions.

A: You will receive a confirmation email from confirmation@soundstrue.com with all your purchase information. Login to "My Account" and all your purchases will be listed.

A: We have a dedicated support email especially for this event. If you have any questions or technical problems, please email support@soundstrue.com to reach our support technicians.